1. Information We Collect
Mendico Trade collects personal information necessary to provide our forex trading services, including:
- Personal identification information (name, address, phone number, email)
- Financial information (bank account details, trading history)
- Technical information (IP address, browser type, device information)
- Trading preferences and risk profile
2. How We Use Your Information
We use your personal information for the following purposes:
- Account verification and identity confirmation
- Processing deposits, withdrawals, and trades
- Providing customer support and technical assistance
- Compliance with regulatory requirements
- Marketing communications (with your consent)
- Risk management and fraud prevention
3. Information Sharing
Mendico Trade does not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:
- With regulatory authorities as required by law
- With service providers who assist in our operations
- In response to legal process or court orders
- To protect our rights and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Limited access to personal information on a need-to-know basis
- Regular security audits and monitoring
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt-out of marketing communications
- Request deletion of your account (subject to regulatory requirements)
7. Data Retention
We retain your personal information as long as necessary to provide our services and comply with legal obligations. Trading records are maintained for a minimum of 5 years as required by financial regulations.
8. Contact Us
For privacy-related questions or requests, please contact our Data Protection Officer:
Email: privacy@mendicotrade.com
Address: U02 Dubai-Hatta Road (E 44 Road) - Dubai - United Arab Emirates
Last updated: November 2024
